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Category: Retail
  • Your pay will be discussed at your interview

Job code: lhw-e0-89771516

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  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
  1 Views, 0 Applications  


Job Description:**

+ Provides customers with courteous, friendly, fast, and efficient cosmetic service and information and maintains department records, inventories and appearance.

+ Models and delivers a distinctive and delightful customer experience.

+ Assists in other store functions, as requested (e.g., assisting customers at the register, maintaining other departments).

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

+ Proactively develops regular customers and calls those customers when their preferred items are on sale.

+ Maintains awareness of and communicates Walgreens community events to colleagues and customers.


+ Consistently attempts to cross sell customer by showing items on sale or complementary offerings.

+ Uses testers to demonstrate product and drive sales and leverage items from Saturdate and/or purchase products.

+ Collects and offers manufacturer's coupons to the customer.

+ Assists in constructing and maintaining cosmetic department displays to include mandatory, promotional, seasonal, and sale merchandise displays in a timely, clean and neat fashion. Assists in performing resets and revisions.

+ Ensures proper SIMS on-hand quantities of all merchandise in the cosmetic department and reviews SIMS orders with Store Manager.

+ Implements Company asset protection procedures to identify and minimize profit loss.

+ Keeps stockroom cosmetic merchandise neat, organized, and to minimal levels. Ensures rotation of merchandise from stock area to sales floor, limiting amount of overstock as much as possible.

+ Registers customer and/or employee purchases on cash register and collects cash and distributes change as required; processes voids, returns, rain checks, refunds, and exchanges as needed.

+ Keeps counters and shelves clean and well merchandised, takes inventories, maintains on-hand records and reviews merchandise orders; checks-in and prices merchandise when required.

+ Responsible for retrieving items from lock-up and checking outdates.

+ Reviews KPIs daily, to understand how they perform within store and district to set improvement goals with management.

+ Has working knowledge of store systems and store equipment.

+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.

+ Completes special assignments and other tasks as assigned.

**Training & Personal Development**

+ Seeks self-development by monitoring own performance, setting high personal standards, maintaining awareness of beauty trends, learning from others, and improving job performance.

+ Attends training and completes PPLs requested by Manager or assigned by corporate.

+ Maintains professional appearance at all times.

**Job ID:** 102248BR


**Company Indicator:** Walgreens

**Employment Type:** Flexible hours

**Job Function:** Retail

**Full Store Address:** 7501 GRAND AVE,GURNEE,IL,60031-1551

**Full District Office Address:** 7501 GRAND AVE,GURNEE,IL,60031-1551-04097-S

**External Basic Qualifications:**

+ Require willingness to work flexible schedule including evenings and weekend hours.

+ Must be fluent in reading, writing and speaking English. (Except in Puerto Rico)

**Preferred Qualifications:**

+ Six months experience in cosmetics and knowledge of beauty products.

+ Prior work experience with Walgreens.

**Shift:** Various

**Store:** 04097-GURNEE IL

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