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Office Automation Technician, GG-0326-07 Census-DOC-AC
OAK BROOK IL 60523
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-89770422

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U.S. Census Bureau

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Summary

  Job posted:   Thu May 17, 2018
  Distance to work:   ? miles
       
  3 Views, 0 Applications  
 
Office Automation Technician, GG-0326-07 Census-DOC-AC
* Duties
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## Duties
### Summary
The primary purpose of this position is to provide technical support and assistance to the Regional Office Computer Specialist for regional office automation and laptop activities.
This vacancy is for an **Office Automation Technician** position located in **Oak Brook, IL.**
This vacancy is advertised under 2 different announcements. Read the 'Who May Apply' section carefully to determine your eligibility. If you are not eligible under this announcement, please see **CHICAGO RO-2018-0040, Office Automation Technician, GG-0326-07, Census-DE-AC. **
This is a competitive temporary promotion opportunity not to exceed 09/30/2020. This temporary promotion may be extended, terminated earlier, or made permanent at management's discretion. At the conclusion of the temporary promotion, the employee will return to their position of record.
Relocation expenses will no be paid.
A probationary period may be required.
The work schedule for this position is Mixed Tour. With a Mixed Tour work schedule, an employee may be changed between full-time, part-time and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.
Learn more about this agency
### Responsibilities
The individual selected for this position will:
* Provide technical support and assistance for all laptop automation activities in the regional office and ensures that proper software has been installed and ready for shipment to the field representatives.
* Develop methods for automating administrative and program reports from electronic systems (i.e., Internet, CD-ROM, Microfiche, databases, electronic bulletin boards.)
* Select the appropriate software to meet office needs and integrate different software types into single document, e.g., to retrieve data, convert it into graphic form, and incorporate it into text.
* Operate and maintain computer hardware, software, electronic mail, and telecommunications in order to support office automation activities.
* Assist in the tracking of hardware components, such as word processors, personal computer, work stations lined to a computer, and associated equipment such as printers, optical scanners, and modems.
### Travel Required
Not required
##### Supervisory status
No
##### Promotion Potential
07
### Who May Apply
#### This job is open to...
Current Department of Commerce employees (includes any Bureau under Commerce) on a permanent competitive appointment; Current Department of Commerce employee (includes any Bureau under Commerce) on a term, temporary or excepted service appointment with reinstatement eligibility; and Surplus and displaced Commerce employee (CTAP).
Questions? This job is open to 2 groups.
* #### Job family (Series)
0326 Office Automation Clerical And Assistance
* Requirements
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## Requirements
### Conditions of Employment
* U.S. citizen.
* Suitable for Federal employment.
* Time-in-grade requirements must be met by the announcement closing date.
* Registered for Selective Service, if applicable. (www.sss.gov)
Applicants must meet all qualification requirements by the closing date of this announcement.
### Qualifications
**Specialized Experience:** For the GG-07, you must have one year of experience at a level of difficulty and responsibility equivalent to the GS-06 in the Federal service. Experience for this position includes:
Experience for this position includes providing technical support for laptop computers; installing hardware/software packages; troubleshooting problems, developing and preparing program reports; maintaining electronic mail and telecommunications in order to support office automation activities.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
### Education
Education cannot be substituted at this grade level.
### Additional information
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures, or be eligible for a non-competitive appointment.
* CTAP
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office. The decision on granting reasonable accommodation will be on a case-by-case basis. TTY users can contact the Human Resources Office via the Federal Relay Service, 1-800-877-8339.
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### How You Will Be Evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions). Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. The best-qualified candidates will be identified for referral to the hiring manager and may be invited for an interview.
Due weight shall be given to performance appraisals and awards in accordance with 5 CFR 335.103(b)(3), during the interview/selection process conducted by the hiring manager.
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response:
* Ability to provide technical support and assistance for laptop computers such as installing hardware, software, telecommunication packages and troubleshooting problems.
* Knowledge of office automation software, e.g., database, spreadsheet, and word processing; and knowledge of the similarities and integration of the different software types.
* Knowledge of computer hardware, software, electronic mail and telecommunications.
* Knowledge of inventory tracking systems.
**We recommend that you preview the online questions for this announcement before you start the application process.**
**To preview questions please click here.**
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### Background checks and security clearance
##### Security clearance
Not Applicable
* Required Documents
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## Required Documents
A complete application consists of the following:
* **Resume showing relevant experience; cover letter optional.** Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and if you are registered with the Selective Service System if you are a male born after 12/31/59.
* **SF-50, "Notification of Personnel Action," supporting your eligibility,**with the exception of current Census Bureau employees.
* **Career Transition Assistance Plan (CTAP) documentation**, if applicable (see other information).
You are not required to submit official documents at this time; copies are sufficient.
CTAP Eligibles
CTAP candidates will be eligible for selection priority if it is determined that they have exceeded the minimum qualifications for the position by attaining at least a rating of 85 out of 100. Information about CTAP eligibility is on the Office of Personnel Management's Career Transition Resources website at: -data-oversight/workforce-restructuring/employee-guide-to-career-transition/ctapguideline.pdf
CTAP applicants MUST submit the following documents:
1. A copy of your RIF separation notice, notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice);
2. A copy of your SF-50 "Notification of Personnel Action", noting current position, grade/band level, and duty location;
3. A copy of your latest performance appraisal including your rating; and
4. Any documentation from your bureau/operating unit that shows your current promotion potential.
**NOTE: You will not be considered if you fail to provide all required documents.**
#### If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
* Benefits
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## Benefits
A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.
* How to Apply
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## How to Apply
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.
To apply on-line, you must complete and submit an application by accessing the USAJOBS website at To begin, click the "Apply" button and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. (After registering in your USAJOBS account and clicking "Submit," you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your application for consideration.)
To return to your saved application, log in to your USAJOBS account at and click on "Applications." Click on the position title, and then select "Update Application."
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at 866.656.6831. The help desk is available Monday--Friday, 7:00 a.m. to 7:00 p.m. ET.
Applicants are strongly encouraged to apply online; however, if you are unable to apply online, please contact:
Angela Carter, 301-763-3705; angela.carter@census.gov
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### Agency contact information
### Angela Carter
##### Phone
301-763-3705
##### Fax
000-000-0000
##### Email
angela.carter@census.gov
##### Address
BUREAU OF THE CENSUS
4600 Silver Hill Road
Room 2K038D
Washington, District of Columbia
United States
Learn more about this agency
### Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website at and clicking on "Applications." The status will be visible next to the corresponding positions. The four points of notification are:
1. Application Received or Application Incomplete;
2. Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met;
3. Referred or Not Referred; and
4. Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work; or, you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation.
You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
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* Fair & Transparent
## Fair & Transparent
The Federal hiring process is setup to be fair and transparent. Please read the following guidance.
### Equal Employment Opportunity Policy
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
* Equal Employment Opportunity (EEO) for federal employees & job applicants
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### Reasonable Accommodation Policy
Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.
Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:
* An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
* An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
* An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.
You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.
Learn more about disability employment and reasonable accommodations or how to contact an agency.
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#### Legal and regulatory guidance
* Financial suitability
* Social security number request
* Privacy Act
* Signature and false statements
* Selective Service
* New employee probationary period
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/GetJob/ViewDetails/499425400. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
*Open & closing dates:* 05/14/2018 to 05/21/2018
*Salary:* $45,703 to $59,412 per year
*Pay scale & grade:* GG 07
*Work schedule:* Full-Time - Competitive Service
*Appointment type:* Temporary Promotion - Full Time, Time Limited NTE 09/30/2020.

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